Frequently Asked Questions
Answers to the questions I am most frequently asked.
How do I book a private chauffeur in Geneva or Zurich?
To book, send me your request via the booking form, by WhatsApp or by telephone at +41 78 211 70 71. Indicate the pick-up address, destination, date, time and number of passengers. I will respond with a personalised quote before any confirmation.
How is the price of a journey determined?
Every journey is subject to a personalised quote, established after receiving your request and communicated before any confirmation. The quote takes into account your route and your needs. I do not publish fixed rates on the site.
What happens if my flight is delayed?
I track your flight in real-time and adapt my arrival time at the airport to the actual landing time. Simply provide your flight number when booking. You will be greeted in the arrival zone with a sign bearing your name.
Are you available at night and at weekends?
Yes, I am available 24/7, including at night, weekends and public holidays. For a very early flight or a late arrival, simply book in advance specifying the time.
How many passengers and luggage can you transport?
The Tesla Model Y accommodates up to 5 passengers and 3 to 4 suitcases. The Mercedes-Benz EQE 350+ accommodates 2 passengers and 2 suitcases. Please indicate your number of passengers and luggage so I can provide the appropriate vehicle.
In which cities and regions do you work?
I work mainly in Geneva and Zurich, and I carry out journeys throughout Switzerland, notably to Basel and Lugano. I also offer transfers to Germany, France, Italy and Austria. In winter, I also serve ski resorts such as Les 3 Vallées (Courchevel, Méribel, Val Thorens, Les Menuires).
Can you drive me abroad?
Yes, I perform door-to-door transfers from Switzerland to Germany, France, Italy and Austria. Each journey is evaluated after receiving your request and is subject to a personalised quote.
Can I book a return trip?
Yes, return bookings are possible. Check the 'return' box in the form and specify the return date and time: I will send you a quote for all journeys.
Which languages do you speak?
I speak French, English and Italian. You can book and communicate with me in any of these three languages.
Are your vehicles electric?
Yes, my fleet is 100% electric: a Mercedes-Benz EQE 350+ and a Tesla Model Y. These vehicles are silent, air-conditioned and produce no exhaust emissions.
What payment methods do you accept?
The accepted payment methods will be specified with the quote. [À CONFIRMER CLIENT]
What are the cancellation conditions?
The cancellation conditions will be specified with the quote. [À CONFIRMER CLIENT]
Book a journey
The price is established after receiving your request, before any confirmation.